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SERVICES

CONSULTING AND
STRATEGIC PLANNING

Any organization can move forward with small incremental changes, but building for the future in today’s rapidly evolving environment means taking bold chances and making insightful decisions. We examine what organizations are doing to stay relevant and competitive in this fast-paced world, and which ones are doing it best. We then research and strategize to understand the implications of every choice our clients can make. Get in touch to find out how we can help your business grow.

 

INDIGENOUS COMMUNITY

PARTNERSHIPS

StoneCoast regularly conducts labour market research and related consulting with Indigenous communities and organizations in BC.  

StoneCoast acknowledges and respects the SENĆOŦEN-speaking Peoples on whose traditional territory we live and work and the T’Sou-ke Nation whose historical relationships with the land continue to this day.

STRATEGIC WORKFORCE DEVELOPMENT

Stonecoast has extensive experience in the development of strategic workforce plans including recent work on A Made in Surrey Workforce Strategy 2019-2029.

DIVERSITY, EQUITY & INCLUSION

Our work in Diversity, Equity, and Inclusion has included several projects with the Immigrant Employment Council of BC and other organizations dedicated to serving the needs of immigrants and new Canadians.

COVID-19 RECOVERY & RESILIENCE

COVID-19 Business Resilience and Recovery was the focus of a recent major project in which StoneCoast collaborated with Human Capital Strategies and the BC Chamber of Commerce.  Put our experience to work as your business emerges from the pandemic.

LABOUR MARKET RESEARCH

StoneCoast conducts primary and secondary research, leads focus groups, builds and distributes surveys, collects and analyzes data, and hosts facilitated discussions to help organizations understand labour market issues and challenges. Ask us about how we can help your organization. 

SECTOR PARTNERSHIPS

StoneCoast has worked on several projects involving sector partnerships. A recent example is our extensive collaboration with SkillSourceBC on the development of a new cooperative training model designed to support apprentices.

SMALL BUSINESS
DEVELOPMENT

Make your business small but mighty! Even small businesses should run efficiently with the right policies, training, and supports in place. Let us help your brand stand out with website and e-commerce support, social media planning, product photography, and healthy workplace culture. More services available in our Workforce Training section below. 

Get in touch to find out how we can help your small business achieve big things.

 

POLICY & CULTURE DEVELOPMENT

Strengthen your brand and grow your business by cultivating a healthy workplace culture and consistent messaging. We provide culture consulting and SOP writing services to get your business running smoothly.

WEBSITE & 

E-COMMERCE DESIGN

From basic website design and management to fully online retail businesses, we can help you build an online presence that's authentic to who you are. Our web designer and in-house product photographer will help you put your best foot forward.

SOCIAL MEDIA MANAGEMENT

Social media marketing is always changing and tough to keep up with. Let us help you develop content and build a consistent brand message to increase your online engagement.

E-COMMERCE MANAGEMENT

Setting up and managing your e-commerce platform can be  overwhelming and time consuming! Leave it to the pros. We'll help you get your

e-commerce platform running like a well-oiled machine.

 

CUSTOM CURRICULUM
DEVELOPMENT AND DELIVERY

Custom program development and delivery is our specialty. From communication and employment readiness to skilled trades and high-level management, we've got the expertise to design and deliver a comprehensive program that's customized to your needs. Check out or Projects page to see some of our previous custom work and get in touch today to take your training program to the next level.

WORKFORCE TRAINING PACKAGES

Our training courses are designed to be delivered either in person or online, and are fully customizable to the needs of your business. We offer courses designed for small teams looking to improve their customer service skills, supervisors seeking to improve their leadership skills, workers pursuing supervisory roles, and people considering self-employment. 

 

COACHING & GIVING FEEDBACK

Learn to coach others one-on-one to a higher level of performance using our simple, yet effective model.

COMMUNICATION & CONFLICT RESOLUTION

Develop your critical communication skillset by ascertaining the other parties' core interests and finding ways to meet them as well as your own.

EFFECTIVE VIRTUAL FACILITATION SKILLS

Run virtual meetings like a pro using key tools we've developed to help you become an effective and efficient online host.

LEADING HYBRID HIGH PERFORMANCE TEAMS

Gain the critical skills and techniques necessary to build and facilitate a high performance team in any industry.

EFFECTIVE NEGOTIATION SKILLS

Meet both your corporate and personal agendas assertively but with minimal conflict using our proven negotiation methodology.

POWERFUL VIRTUAL PRESENTATION SKILLS

Spice up your presentation while avoiding classic pitfalls to ensure your audience truly understand your message.

BUILDING & 

MAINTAINING TRUST IN A VIRTUAL ENVIRONMENT

Gain skills and insights for building and maintaining trust among work teams.

LEVERAGING DIVERSITY

Cultivate success and resiliency in your business and your team using the principles of diversity and inclusion.

CHANGE MANAGEMENT

Use change to your advantage by anticipating and planning for change in your business..

BUSINESS RELATIONSHIP BUILDING

Build and maintain key working relationships with various stakeholders while ensuring expectations and deliverables are met.

BUILDING CULTURE IN SMALL BUSINESSES

Provide consistent messaging to your team and your customers by cultivating a strong brand culture.

CUSTOMER SERVICE FOR RETAIL & HOSPITALITY

Increase your sales and improve your customer interactions with our best practices for customer service & hospitality.

HUMAN RESOURCES BASICS FOR SMALL BUSINESSES

Know the rights and responsibilities of your staff and management team so you can lead with confidence.